THE SMART KNOW WHAT TO SAY, THE WISE KNOW WHETHER TO SAY IT.

Words are powerful. The words we use can heal or hurt. They can
arouse enthusiasm, evoke joy, and unleash passion. But they can
also provoke anger, inflict sorrow, and crush with despair. When
speaking to others, we can use our words as daggers to kill their
spirits or we can use them as music to lift their spirits. The
choice is ours, but . . .

The problem is most of us are so wrapped up in building our
career, raising a family, and paying our bills that little or no
thought is given to the power of words. Sadly, unawareness of
this great power results in grave consequences. Marriages fall
apart, friendships dissolve, and happiness eludes some of us.

Can you see how important it is to be mindful of our words? The
Roman emperor Claudius (10 BCE ~ 54 CE) did. For he said, "Say
not always what you know, but always know what you say." Yes, we
need not say everything we know, believe, or feel because our
words can hurt others. Rather than blurting out the first idea
that comes to mind, we should pause and weigh our words carefully
before speaking.

Buddha also understood the power of words. In fact, he considered
it so important that he made it the third step of his "Eightfold
Path." (The "Eightfold Path" is his formula for ending
suffering.) He cajoled his followers to practice RIGHT SPEECH
(step three of the "Eightfold Path"). The "Right" of "Right
Speech" means "that which leads to freedom from suffering." So,
"Right Speech" is speech that does not harm or hurt others; it is
both gentle and kind.

Buddha taught that the practice of "Right Speech" consisted of
avoiding four types of speech. The first type to avoid is HARSH
(unkind, mean, nasty, cruel, irritating). Engaging in unkind
speech causes others to suffer. And when we cause others to
suffer, there are negative consequences that will lead to our own
suffering. For example, if I speak unkindly to everyone I meet,
not only will they suffer, but my actions will cause me to become
alienated, which will lead to my suffering. As a participant in
the web of life, we have a duty to speak kindly. Kindly does not
mean ingratiatingly, hoping to get rewards of any kind. Rather,
kindly means with compassion, supporting others in their desire
to grow.

The second type of speech to avoid is DIVISIVE (partisan,
polarizing). Political parties (such as the Republicans and
Democrats) fight for power in complete disregard for the rights
of those they are sworn to protect. They maintain power by
pitting one group against another. Religious extremists, in
particular, are masters of this type of speech. In their lust for
control, they separate and divide humankind. They oppress,
torture, and kill with impunity those who disagree with them. It
is this kind of speech that is responsible for the greatest
amount of suffering.

The third sort of speech to avoid is FALSE (untruthful,
deceitful, deceptive). Some modern businesses shamelessly reap
huge profits by manufacturing lies. They rip off consumers
without compunction. Ordinary people, at times, destroy
reputations with gossip, fibs, and innuendos. Importantly, as we
stop lying to others, we grow more truthful to ourselves. It's
good to remember that it is impossible to help the world without
helping ourselves. Likewise, it is impossible to harm others
without harming ourselves.

The fourth class of speech to avoid is TRIVIAL (worthless,
useless, idle). Idle chatter may seem harmless enough, but while
engaging in it, opportunities to do good with Right Speech are
squandered. Rather than idle banter, we could engage in kind and
gentle speech, encouraging and uplifting our friends. We could
also improve the world by using words that unite and foster
cooperation. Our family life and work environment will also
improve if we are honest, truthful, candid, and straightforward
in all our dealings. Finally, our companions will appreciate
conversations that are useful, helpful, valuable, practical,
beneficial, and worthwhile.

Part of the practice of Right Speech is knowing when NOT to
speak. Buddha expressed it this way:

If it is not truthful and not helpful, don't say it.
If it is truthful and not helpful, don't say it.
If it is not truthful and helpful, don't say it.
If it is truthful and helpful. . . WAIT for the right time.

Bernard Meltzer, Distinguished Professor Emeritus of Law
(University of Chicago), is right at home with these Buddhist
concepts, for he said, "Before you speak ask yourself if what you
are going to say is true, is kind, is necessary, is helpful. If
the answer is no, maybe what you are about to say should be left
unsaid."

Also note that we can practice right or wrong speech without
uttering one word. After all, only roughly 7% of communication is
expressed by words. Approximately 34% is expressed by the tone of
our voice, and close to 55% by our body language.

Take a look at this example. Dad is exhausted after a tough day
at the office. He comes home, plops into his favorite easy chair
and starts to read the paper. Suddenly, five-year-old Tommy comes
in, pulls on his Dad's shirt sleeve and says, "Daddy, look at the
picture of a dragonfly I painted at school today." Without
removing his eyes from the newspaper, Dad reaches out with his
arm, gropes around, pats his son on the head and says, "Very nice
job, Tommy. I'm proud of you."

Dad's tone of voice was good and his choice of words was
excellent, but the message Tommy received gets a failing grade.
You see, Tommy could see by Dad's body language that at this
time, the newspaper was MORE IMPORTANT than him. The unspoken
part of the message was the most significant, and regrettably, it
was devastating to Tommy. So, despite Dad's good tone of voice
and excellent choice of words, he did NOT practice Right Speech.

Here's something else Dad could have done. When interrupted by
Tommy, Dad could have put the paper down, stood up, bent down,
scooped up Tommy, lifted him up in the air, hugged and kissed
him, and put him down again without saying a word. No words, yet,
Dad would be practicing Right Speech, for Tommy would get the
message loud and clear: Daddy loves you!

Besides Buddhists, Taoists also refer to and follow the practice
of Right Speech. They believe we must be aware of our words and
use them to promote harmony, while cultivating the wisdom to know
when to speak and when to remain silent.

We don't have to be Buddhists or Taoists to benefit from their
ancient wisdom. If we decide to reflect on what we say, before,
during, and after speaking, we can make our words become
treasured gifts to others.

By Chuck Gallozzi

The Every-Day Magic of Small Steps

One of the great tragedies is to carry a dream and never
take action to make it come true. To die with your dreams
and aspirations still inside you, waiting for another time,
another day, or a 'big break' is the greatest of failures.
Do not let that happen! Do not wait 'until'!

Literally every thing you see and every tool you use, even
the chair you're sitting on, began as nothing but a thought.
Someone had an idea for a chair. Henry Ford had an idea
that cars could be in every garage. Your computer began as
an idea and a series of huge, crude devices in the 1940's.
The actual computer you are looking at right now began as
someone's idea that they could manufacture and sell
computers better, faster and cheaper than anyone else.

Everything starts with an idea. It always has, and always
will.

Many people have observed that 'ideas are things'.
Thoughts and words have the power to move us, to change us,
and to become living, breathing, tangible things! In a sense,
our world is made up of nothing but thoughts and words!

But there is a gulf between an idea and its fulfillment.

Most 'things' are actually still-born and never come to
fruition because we fail to span the gulf between potential
and reality. That gap can only be bridged with daily
action.

How many times have you thought of an invention or process
that could be worth a fortune, done nothing about it, and
then found that same (or a similar) product for sale a few
months later? We've all had that experience. Someone got
rich off 'your' idea and the difference is that they took
specific, concrete, focused ACTION. Their product is in
the store, for sale, making them money, and your idea is
still...a dream.

Here are some basics, some essentials to make your dreams
come true:

1. Plan your days. Every evening, plan the following day.
First thing in the morning, plot your strategy. Leaders
have always done this! This is not new! But only about 4%
of the population does it. Write down your priorities and
choose your daily actions.

2. Keep a list of big things. On your desk, or on your
bathroom mirror, keep a list of your most important
projects, goals and commitments. Keep it where you see it,
and read it, every day. Keep it current. What we think
about, gets done.

3. Keep a list of small things. Keep a list of 5-minute
tasks, phone calls or notes that you can do any place, any
time. When you wait for an appointment, make that call.
When you have a minute, send a note or read a few pages.
Always know 'what's next' and take action, every single
day.

4. Take magnificent care of yourself! Healthy, happy,
energetic people get the most done. It takes time and
energy to achieve greatness. If you 'don't have time', or
are 'too tired' or too distracted or too anything, you will
not achieve your dreams. Take care of yourself.

We've all heard the phrase, 'Rome wasn't built in a day.'
We know that 'a journey of a thousand miles starts with a
single step', and we've heard the Serenity Prayer that
begins, 'Give me the courage to change the things I can.'

You cannot achieve great things over-night because in
general, human beings do not do 'big' things. We do little
things. We get up, we go to work. We hug our loved ones,
we make phone calls. We balance the checkbook, exercise
and fix dinner. We do little things! Highly successful
people simply do the right little things, at the right
time, in the right way, and they do lots of them.

If you would achieve great things, do little things and
pile them one on top of another, until you reach the stars.

Author: Philip Humbert, PhD